The name Kaisen in Chinese / Japanese...

改善 means betterment, improvement, to make better, or to improve - specifically incremental and continuous improvement.

改善 became very important in post-war Japan when Edwards Deming came to Japan to teach concepts of incremental and continuous improvement (for which the big 3 auto-makers did not want to hear about at the time - even kicking Deming out of their offices). The Japanese workforce absorbed this concept when their culture was in flux and primed for change.

This kaizen term is closely associated with the western title “Total Quality Management.” Perhaps dear to my heart since I spent years studying this at university before I moved to China where TQM did not seem to exist. Slowly, this concept has entered China as well (I've actually given lectures on the subject in Beijing).

If you are trying to improve processes at your business or need to remind yourself of your continuous TQM goals, this would be a great wall scroll to hang behind your desk or in your workplace.

See Also:  Kansei

In short, 感性工學 or Kansei engineering involves collecting data on human experiences with a product and then designing or engineering improvements based on those experiences or “senses.”

Some may define Kansei as “engineering around the human experience.”

There is a lot more to know about Kansei, but if you are looking for this word, you probably already know the big picture.

Note: This term is very new in China and is only used by businesses, factories, and engineers that are implementing TQM principles. While the characters have the same base meaning in both languages, this is a Japanese title that flows back into the Chinese language (in history, most things flowed from China to Japan). To a Chinese person unfamiliar with this concept, they may interpret this as “sense vocational studies,” which doesn't make much sense. You may have to explain the intended meaning to some Chinese viewers. But that can make it a great conversation piece.

Kansei is also a newer term in Korean and is only used in certain parts of the industry, with the definition of “Sensory Engineering.” Not yet in widespread use in Korea.

Above is the modern Japanese version of this title. The last character has a Traditional Chinese version, making this 感性工學 instead of 感性工学. If you want the Traditional Chinese version, please include special instructions or email me so that I make sure the calligrapher writes the version you want.

See Also:  Kaizen